How to Write an NDIS Support Worker Profile That Gets Enquiries (2026 Examples)
Updated 15 September 2026.
You are doing a great job at your work. However, your profile has to reflect the same. A strong NDIS support worker profile is not a life story. Instead, it is a short set of facts that let a family or a coordinator say yes instantly.
Quick answer: Lead with what people check first: a clear photo, the suburbs you cover, your days and times, your checks with expiry dates, your funding types, and your rate. Then write a short bio in plain first person. Say who you work with and what a normal shift looks like. Fill in every field.
What is an NDIS support worker profile for?
An NDIS support worker profile is read by either a participant or family member deciding who to message or a support coordinator looking for the right fit. The goal of your profile is simple: let both of them confirm the basics without having to ask you.
On Solotude, a profile holds your photo, your name, and a bio written in your own words. It also holds your professions, the suburbs and areas you cover, how you deliver support (in person, telehealth or both), your availability by day and time, and your rates. Check out the full list at: how Solotude works for providers. Treat it as a tool, not as a chore.
What do people look at first on your profile?
People check the parts they can verify in the matter of seconds. They usually check in the following order: photo, suburbs, days and times, checks, rate, and only then the bio. If any of the first five is missing, most readers move on before they get to your words.
It is what a family or coordinator can confirm at a glance. Put those five facts at the top of your bio too.
How do you write the bio?
Write the bio in first person and plain, simple language. Say who you work with, what a typical shift looks like, and one line on why you do this work. Cut every buzzword and address the participant.
| Swap this | For this |
|---|---|
| “Passionate about empowering clients” | “I help people get to appointments, cook, and get out of the house” |
| “Person-centred, holistic approach” | “I ask what you want from the shift, then we do that” |
| “Flexible availability” | “Monday to Friday, 7am to 3pm. Saturdays 8am to 2pm” |
| “Experienced across a range of disabilities” | “I mostly work with adults with autism and with intellectual disability” |
| “Committed to quality outcomes” | “I turn up on time and I text if I am running late” |
Source: Solotude editorial.
What do good support worker profile examples look like?
Good support worker profile examples display the facts first and the story last. Suburbs, days, checks, funding types, and rate sit at the top, with a short bio under them. Here are two before-and-after examples. Remember that both are fictional and the names are completely made up.
Both name funding types. Self managed: the participant (or their nominee) pays you and claims from the NDIS. Plan managed: a registered plan manager pays you for them. Agency managed (also called NDIA managed): the NDIA pays registered providers directly.
Example A: support worker, Western Sydney
Before:
Hi, I am a passionate and dedicated support worker who loves helping my clients live their best lives. I have experience across many areas of disability support and I am flexible with hours. I am reliable, caring, and go above and beyond. Get in touch!
After:
Marcus Example, support worker. Blacktown, Parramatta, and Penrith.
Suburbs: Blacktown, Parramatta, Penrith, and nearby, in person. I drive.
Days: Monday to Friday, 7am to 3pm. Saturdays, 8am to 2pm.
Checks: NDIS Worker Screening Check, expires March 2031. Worker Orientation Module done. Certificate III in Individual Support. Driver’s licence.
Funding: Self managed and plan managed participants.
Rate: I charge under the 2026-27 NDIS price limit for weekday daytime, ask me. Travel in my suburbs is included.
About me: I help adults get to the shops, the gym, and appointments. At home I help with showers, dressing, and meals. I like seeing people run their own day.
Example B: occupational therapist sole trader, Inner West
Before:
I am an experienced occupational therapist with a holistic, client-centred approach. I am passionate about supporting people of all ages to reach their goals and achieve meaningful outcomes. I offer a range of services and can tailor my approach to your needs. Contact me today.
After:
Priya Sample, occupational therapist. Inner West and telehealth.
Suburbs: Marrickville, Ashfield and Leichhardt, in person. Telehealth across NSW.
Days: Tuesday to Thursday, 9am to 5pm. Telehealth on Monday afternoons.
Checks: Ahpra registered occupational therapist. NDIS Worker Screening Check, expires August 2030. Working with Children Check held. Worker Orientation Module done.
Funding: Self managed and plan managed participants.
Rate: Within the 2026-27 NDIS price limit for therapy, ask me. Travel is charged separately. I will tell you the amount first.
About me: I work with NDIS participants aged 7 to 17. I help with handwriting, school routines, sensory needs, and getting dressed. Sessions are 50 minutes at home or school. I like watching a kid do something on their own for the first time.
Which checks should your profile show?
Show every check Solotude verifies, with the expiry date where there is one. For every provider that is your NDIS Worker Screening Check number and expiry, your Worker Orientation Module certificate, and a government photo ID. Support workers also show a driver’s licence and a Certificate III in Individual Support or 12 months of documented experience.
Optional: an NDIS registration number, a Working with Children Check (when dealing with participants under the age of 18), insurance certificates of currency, and proof of name change.
The Verified badge, in Solotude’s words: “It means a member of the Solotude team has checked the provider’s identity, ABN and NDIS Commission compliance record, plus Ahpra or NDIS registration where their profession requires it.”
One point to note: “Verification is a check of credentials and identity. It is not an endorsement of a provider’s skill, judgement or fit for your situation.” To get each check, read which checks an independent support worker needs.
| Check | What to show on your profile | How long it lasts |
|---|---|---|
| NDIS Worker Screening Check | Number and expiry month | 5 years |
| Working with Children Check (NSW) | That you hold one, and expiry | 5 years, with continuous monitoring |
| ABN | Your ABN, so it can be looked up | No expiry, but it must be active |
Sources: Service NSW NDIS Worker Check, Service NSW Working With Children Check, ABN Lookup. Allied health: the Ahpra register.
How should you state your rate?
State your rate plainly, and say whether it includes travel. NDIS price limits are maximums, not set prices: “Price limits are the maximum prices registered providers can charge NDIS participants for specific support” (getting paid page). Here are the 2026-27 national limits for one common support item.
| Assistance With Self-Care Activities, Standard | Item code | National limit per hour |
|---|---|---|
| Weekday daytime | 01_011_0107_1_1 | $73.58 |
| Saturday | 01_013_0107_1_1 | $103.54 |
| Sunday | 01_014_0107_1_1 | $133.50 |
Source: NDIS Pricing Arrangements and Price Limits 2026-27, Pricing Schedule v1.2, Schedule 1, page 5.
Who can pay what depends on how the plan is managed.
Self managed: the participant (or their nominee) pays you and claims from the NDIS. They can agree a price “above or below” the limit (source).
Plan managed: a registered plan manager pays you, and can use registered or unregistered providers.
Agency managed (also called NDIA managed): the NDIA pays registered providers directly.
If you are unregistered, you “can choose to charge above or below the price limits” (source). Do note that a plan is a fixed budget. A rate above the limit uses it up faster, so many participants will not agree to one. Make sure to check your own situation with the NDIA or your own adviser.
What mistakes make a profile get skipped?
Most profiles get skipped for one of eight reasons, and each one is quick to fix. None of them is about your skill, they are mostly about missing facts. Verify your own profile against this list and ensure there are no mistakes before you hit publish.
- No photo. People want to see a real person.
- No suburbs. “Sydney” is not a suburb.
- “Flexible” instead of days and times.
- An expired check, or no expiry shown.
- Buzzwords in place of what you do on a shift.
- No funding types named.
- Writing to an employer, not a participant.
- Leaving the profile half done.
How long should a profile take?
The first version is done in one sitting. You already know your suburbs, your days, your checks, and your rate. Type them in, add a photo, and write four plain sentences about your work. That is a profile people can act on today.
No need to get it perfect right off the bat. Get the checks, suburbs, and days in first. The bio can be refined over time. If you are still figuring out things like your ABN, read our guide on how to become an NDIS sole trader.
On Solotude, seekers and coordinators search free and message you inside the platform. When a job is posted in your profession and your service area, you get notified. You pay a flat weekly subscription and keep 100% of what you earn. No commission, no lead fees, no cut of your hourly rate, no pay-to-rank. Familiarize yourself with our current plans: pricing page.
Frequently asked questions
Should I put my rate on my profile?
Yes, absolutely. A rate is one of the first things a family or coordinator checks. Say the number, or say you charge at or under the NDIS price limit and invite them to ask. Do include whether travel is included or not.
Should I say I am unregistered?
Yes, say it plainly. Self managed participants (they pay you and claim from the NDIS) can use you. So can plan managed participants (a registered plan manager pays you). Agency managed participants (the NDIA pays registered providers directly) cannot. Therefore, it is important to clarify.
Do I need a professional photo?
No. You need a clear, recent photo of your face in good light. A phone photo taken by a friend outdoors totally works. No sunglasses, no group shots, no logos, no distractions.
What if I have no experience yet?
Solotude doesn’t require a Certificate III, but many participants and coordinators look for it, so list it if you hold it. If you hold the Certificate III, you meet the rule. Mention it in your profile, and write about your placement shifts.
Can I list more than one profession?
Yes. Your Solotude profile lists “the professions you practise in”, so list each one you hold the checks for. Keep the bio about the work you most want.
Ready to be found by the people searching your suburbs? Solotude puts your photo, your checks, your days, and your rate in front of participants, families, and coordinators in Greater Sydney, and you keep 100% of what you earn.
Got any questions? Contact us via https://solotude.com.au/contact/