Have you ever thought of getting involved in the NDIS space and supporting people with disabilities, without operating through a company structure, and by fostering relationships directly with participants? You can!
An NDIS Sole Trader is a self-employed, independent individual who provides disability support and services directly to participants. As a sole trader, you have control over how you run your business while building real and trusted connections with participants. If this sounds like something you’d want to pursue, this article delivers a comprehensive, step-by-step guide on how you can become an NDIS Sole Trader in Australia in 2026.
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Before officially starting the process to becoming a Sole Trader, it is very important to understand the basic requirements for the type of support you want to provide.
For most independent support workers starting out as a sole trader, this is the biggest decision in this guide — and it’s worth getting right before you set anything else up.
Unregistered NDIS provider: most sole traders start here. You can generally deliver supports to participants who are self-managed or plan-managed, which covers a large share of the market for independent, one-person services. There’s no formal registration process, so you can start taking on clients faster and with less upfront admin.
Registered NDIS provider: becoming registered means applying through the NDIS Quality and Safeguards Commission, meeting the relevant NDIS Practice Standards, and passing an audit. Registration is required if you want to work with NDIA-managed participants, or if you deliver certain higher-risk support types — so it’s worth checking the requirements for your specific supports before you decide.
Whichever path you choose, the same baseline obligations apply: every NDIS worker, registered or not, is expected to follow the NDIS Code of Conduct, and most will need an NDIS Worker Screening Check before working with participants.
Key takeaway: registration isn’t about being more professional — it’s about which participants you can work with and how much compliance overhead you’re taking on. Most independent support workers start out unregistered as an unregistered NDIS provider and revisit the decision as their client base grows.
To set yourself up as a Sole Trader, you will generally need an Australian Business Number (ABN). If you trade under a name other than your own legal name, you will also need to register that business name. A separate business bank account is not compulsory for a sole trader, but it can make managing business income and expenses easier. An ABN can be applied for online through the Australian Business Register for free.
As a Sole Trader, you are responsible for managing your own tax obligations. You should keep track of your business income and expenses and set aside enough of your earnings for income tax, which is generally taxed at individual rates. Some NDIS-related supplies may be GST-free when the relevant ATO conditions are met. If your GST turnover reaches the applicable registration threshold, currently $75,000 for most businesses, you generally need to register for GST. Sole traders do not pay compulsory super guarantee contributions to themselves, but you can choose to make personal super contributions.
Being a Sole Trader brings expenses that you should be aware of so that you can budget accordingly. These include:
To help ensure you get paid correctly, your invoice should include the information relevant to the service and payment arrangement, such as your ABN, your name or registered business name, contact and payment details, service dates, a description of the support provided, and the amount charged. Depending on how the participant’s plan is managed, additional NDIS-related details such as the participant’s name, NDIS number, support item number or plan manager details may also be required.
As a Sole Trader you are not an employee working under a company structure. Instead, you and your business are legally the same entity. You can choose your clients and create service agreements outlining your services, rates and terms, subject to any applicable NDIS pricing and funding rules. It is important to understand your obligations under the NDIS Code of Conduct and any incident management or reporting requirements that apply to your services. You are also responsible for managing your own tax, business records and appropriate insurance, while personal super contributions are generally your own choice.
One of the most difficult tasks as a sole trader is finding your own clients. It is important to correctly market yourself, and make use of word-of-mouth, local networks, and support coordinators. Joining a platform dedicated to helping independent NDIS support workers find clients — like Solotude — is another useful and easier method, rather than relying on referrals alone. Check out our pricing to see what it costs to get started.
As Sole Traders, it is key to build trust and credibility amongst your participants and their families in order for them to be confident in choosing you over others. Generating trust becomes a matter of your professional reputation as well. This can be done through verifications such as an NDIS Worker Screening Check, Working With Children Check, National Police Check, your qualification documents, and any relevant experience from work you have previously done.
This is arguably the most important step! In all seriousness, as a Sole Trader, it is crucial to connect with those who need your support. This is exactly what Solotude is built for: a platform that connects NDIS participants and families with independent support providers just like you. To ensure your profile stands out:
Solotude helps you connect directly with participants without an agency taking a percentage of your earnings.
Becoming an NDIS Sole Trader comes down to a handful of decisions: check you’re eligible, choose registered or unregistered, get your ABN, sort your tax and super, understand your expenses and legal obligations. Work through these steps and you’ll have the foundations in place to operate your sole trader business.
But being in business isn’t the same as having clients. That’s where most sole traders stall. You can have every check, every qualification and every insurance policy in place and still be sitting there waiting for the phone to ring.
Solotude can help with that. It’s built specifically for independent NDIS providers like you, helping you connect directly with participants and families without an agency taking a percentage of your earnings. A verified profile can help put your services in front of people looking for the kind of support you offer. You can choose who you work with and manage your services and rates, subject to any applicable NDIS pricing and funding rules.
Participants and families may be searching for support like yours. Make it easier for them to find you.
Join Solotude today and start connecting with the people who need your support.
Disclaimer: This article is general information and doesn’t replace professional legal, insurance, or tax advice.
Do I need to be a registered NDIS provider to work as a sole trader?
No. Most independent support workers operate as an unregistered NDIS provider, which lets you work with participants who are self-managed or plan-managed. Registration through the NDIS Quality and Safeguards Commission is only required if you want to work with NDIA-managed participants, or if you deliver certain higher-risk support types.
Do sole traders need an ABN for NDIS work?
Yes. You will need an Australian Business Number to invoice as an NDIS support worker sole trader, whether you are registered or unregistered — most participants and plan managers need a valid ABN on your invoices before they can pay you.
Is NDIS income GST-free?
Many supports delivered under a participant’s NDIS plan are GST-free, but that does not exempt you from registering for GST. You generally still need to register once your turnover reaches the standard $75,000 threshold, regardless of whether that income is GST-free.
Do unregistered NDIS providers still need to follow any rules?
Yes. Every NDIS worker, registered or not, is expected to follow the NDIS Code of Conduct, and most will also need an NDIS Worker Screening Check before working with participants.