Contact Us.

Get in touch with Solotude. We love to hear from you.

Before you write, it is worth checking our FAQ page. It answers most questions about how Solotude works, what we verify and what it costs, and you will get an answer straight away.

General Queries and Feedback .

Have a general question about Solotude or want to provide feedback about your experience? Fill out the form below, and our team will get back to you shortly.






    Report a Complaint or Incident .

    At Solotude, we take complaints and incidents seriously. If you’ve encountered an issue or need to report an incident related to services on our platform, please complete the form below. We will handle your report confidentially and work to resolve the matter promptly.








      Illustration of a heart, representing Solotude connecting people with the right support

      Ready to get started?

      Sign up today and discover the benefits of Solotude, where finding the right care is made simple and direct.

      Community icon representing the Solotude community of NDIS participants and providers

      Direct Connections:

      We eliminate the middlemen, allowing participants and providers to connect directly.

      Transparency icon representing Solotude’s flat, commission-free pricing

      Flexibility:

      Participants have the freedom to choose who they work with, while providers can manage their own schedules and terms.

      Icon representing direct connections between NDIS participants and providers

      Transparency:

      With detailed profiles and clear pricing, you always know what to expect.

      Icon representing flexible support arrangements on Solotude

      Community:

      Solotude is more than just a platform; it's a community built on trust, respect, and the shared goal of providing excellent care.

      A support worker in scrubs and an older woman blowing dandelion seeds together outdoors
      Solotude logo

      Whether you’re a participant looking for support or an NDIS worker looking to grow your business, we invite you to join the Solotude community.

      Our Vision for the Future.

      As we continue to grow, our vision is to become the go-to platform for independents and small providers within the NDIS and beyond. We aim to expand our community, continually improve our platform, and introduce new features that make the process of finding and managing care even more seamless. Our ultimate goal is to redefine how care is delivered and received, creating a system that is truly participant-centered and NDIS worker-friendly.

      Illustration of a person painting a colourful picture on a canvas