Solotude vs Like Family
Like Family sets one price for everyone and pays its carers a set rate. On Solotude, independent providers set their own rate and keep all of it.
Facts checked on 10 October 2026 from each company’s own published information. Fees and features change, so check their site before you decide.
At a glance
| Solotude | Like Family | |
|---|---|---|
| Model | Connection platform. Find a provider, talk to them through fast, anonymous in-platform messaging, then arrange support directly. | Platform that matches members with independent contractor carers at set prices. |
| Cost to participants and families | Free. No fee on top of the provider’s rate. | Set prices. For example, 1:1 social support is $67 an hour on weekdays and 1:1 personal care is $72. |
| Cost to providers | Flat weekly subscription from $12 a week per profile. No commission. Cancel any time. | Carers are paid set rates, for example $50 an hour for weekday 1:1 support. The difference is Like Family’s platform fee. |
| Who is on it | Registered and unregistered independent providers, from sole traders to growing small businesses, across 12 professions: support workers, nurses, cleaners, gardeners, OTs, psychologists, physios, speech pathologists, behaviour support practitioners, counsellors, exercise physiologists and dietitians. | Social and personal care carers. No medical or clinical care. |
| Provider checks | Every provider: identity, ABN and NDIS Commission compliance records, plus Ahpra registration for nurses, OTs, physios and psychologists, and NDIS registration for behaviour support practitioners. Also verified when a provider adds them, and searchable as filters: NDIS Worker Screening Check, Working with Children Check and NDIS registration. | Screening checks, references, ID verification, training and an ABN. |
| Payments and invoicing | Not handled by Solotude. You and your provider invoice and pay each other directly. | Handled by Like Family. |
| Where | Greater Sydney first, expanding Australia-wide. | Carers in VIC, NSW, QLD and SA, plus phone and video support elsewhere. |
What an hour of support costs
On Like Family, a weekday hour of 1:1 social support costs $67 and the carer is paid $50, so $17 of that hour goes to Like Family.
On Solotude, the provider sets the rate, the participant pays that rate, and the provider keeps all of it.
Where Like Family is the better fit
- You want simple, fixed prices and someone else handling the admin.
- You mainly need social support or companionship.
- You want phone or video support outside the main cities.
Where Solotude is the better fit
- Signing up takes minutes. No long forms or piles of personal information before you can start.
- Fast, anonymous in-platform messaging, so you can talk to providers before sharing your details.
- Built for small businesses, whether you are a sole trader or a growing team, with a free business account and a profile for each staff member.
- You want to agree a rate directly with your provider.
- You need allied health, nursing, cleaning or gardening.
- You are a provider who wants to set your own rate.
Common questions
Does Like Family set the price?
Yes. Like Family publishes set member prices and set carer pay rates.
Can Solotude providers charge less than Like Family?
Providers on Solotude set their own rates, so prices vary. Because there is no platform fee on the hour, more of what you pay goes to the provider.
Is Solotude free for participants?
Yes.
Find support on Solotude
Search verified independent NDIS providers and message them directly. Free for participants, families and support coordinators.
Sources
- Like Family: Pricing update 2026
- Like Family: Pricing
- Like Family: Support worker pay rates
- Like Family: Terms
Solotude is not affiliated with any company named on this page. All trademarks belong to their owners.