Solotude vs Hireup

Hireup employs its support workers. Solotude connects you with independent providers who run their own business. That one difference changes the price, the paperwork and who is responsible for what.

Facts checked on 10 October 2026 from each company’s own published information. Fees and features change, so check their site before you decide.

At a glance

Solotude Hireup
Model Connection platform. Find a provider, talk to them through fast, anonymous in-platform messaging, then arrange support directly. Employer. Hireup is the legal employer of its support workers under the SCHADS Award.
Cost to participants and families Free. No fee on top of the provider’s rate. Set price list. Standard weekday rate $72.74 an hour (GST exclusive), with higher rates for evenings, weekends and public holidays.
Cost to providers Flat weekly subscription from $12 a week per profile. No commission. Cancel any time. No fees for workers. Workers are paid a set award-based wage ($49.94 an hour including super for standard hours).
Who is on it Registered and unregistered independent providers, from sole traders to growing small businesses, across 12 professions: support workers, nurses, cleaners, gardeners, OTs, psychologists, physios, speech pathologists, behaviour support practitioners, counsellors, exercise physiologists and dietitians. Support workers only. Allied health and specialist services are not offered.
Provider checks Every provider: identity, ABN and NDIS Commission compliance records, plus Ahpra registration for nurses, OTs, physios and psychologists, and NDIS registration for behaviour support practitioners. Also verified when a provider adds them, and searchable as filters: NDIS Worker Screening Check, Working with Children Check and NDIS registration. NDIS Worker Screening Check, NDIS Worker Orientation Module, in-person first aid, work rights and ID checks.
Payments and invoicing Not handled by Solotude. You and your provider invoice and pay each other directly. Handled by Hireup for self-managed, plan-managed and agency-managed participants.
Where Greater Sydney first, expanding Australia-wide. Australia-wide, depending on local workers.

What an hour of support costs

On Hireup, a standard weekday hour costs $72.74. The worker is paid $49.94 including super. The difference covers the costs of employing them, like payroll, insurance and workers compensation, plus running the platform.

On Solotude, independent providers set their own rate and keep all of it. Rates vary by provider, so you compare and agree a rate directly.

Where Hireup is the better fit

  • You want one registered organisation that employs your workers and claims from the NDIA for you.
  • You want one organisation responsible for employment, insurance and payroll.
  • You only need support workers and want set, published prices.

Where Solotude is the better fit

  • Signing up takes minutes. No long forms or piles of personal information before you can start.
  • Fast, anonymous in-platform messaging, so you can talk to providers before sharing your details.
  • Built for small businesses, whether you are a sole trader or a growing team, with a free business account and a profile for each staff member.
  • You want to choose an independent provider and agree a rate directly.
  • You need more than support work, like an OT, psychologist, cleaner or gardener.
  • You are a provider who wants to run your own business and set your own rate, rather than be employed.

For providers: employee or independent?

Hireup suits support workers who want to be employees, with award wages, super and workers compensation handled for them.

Solotude suits sole traders and small businesses who want to set their own rates, choose their clients and keep their full hourly rate for a flat weekly fee.

Common questions

Is Hireup NDIS registered?

Yes. The NDIS Commission’s register lists Hireup Pty Ltd as approved.

Can agency-managed participants use Solotude?

Yes. Solotude lists both registered and unregistered providers. Agency-managed participants need a registered provider, while self-managed and plan-managed participants can choose either.

Do I pay Solotude anything as a participant?

No. Searching, posting jobs and messaging providers is free.

Find support on Solotude

Search verified independent NDIS providers and message them directly. Free for participants, families and support coordinators.

I’m looking for support I’m a provider

Sources

Solotude is not affiliated with any company named on this page. All trademarks belong to their owners.