Solotude vs Careseekers
Careseekers is a marketplace that takes a fee from both sides of every hour. Solotude charges participants nothing and charges providers one flat weekly price.
Facts checked on 10 October 2026 from each company’s own published information. Fees and features change, so check their site before you decide.
At a glance
| Solotude | Careseekers | |
|---|---|---|
| Model | Connection platform. Find a provider, talk to them through fast, anonymous in-platform messaging, then arrange support directly. | Online marketplace. Workers are independent contractors who set their own rates. |
| Cost to participants and families | Free. No fee on top of the provider’s rate. | 10% admin fee (plus GST) added on top of the hourly rate. 15% for agency-managed participants. |
| Cost to providers | Flat weekly subscription from $12 a week per profile. No commission. Cancel any time. | 10% taken out of the worker’s hourly rate. |
| Who is on it | Registered and unregistered independent providers, from sole traders to growing small businesses, across 12 professions: support workers, nurses, cleaners, gardeners, OTs, psychologists, physios, speech pathologists, behaviour support practitioners, counsellors, exercise physiologists and dietitians. | Independent care and support workers for disability, aged care and post-operative care. |
| Provider checks | Every provider: identity, ABN and NDIS Commission compliance records, plus Ahpra registration for nurses, OTs, physios and psychologists, and NDIS registration for behaviour support practitioners. Also verified when a provider adds them, and searchable as filters: NDIS Worker Screening Check, Working with Children Check and NDIS registration. | ID, police check, two references, NDIS Worker Screening Check and an ABN, plus a Working With Children Check for work with children. |
| Payments and invoicing | Not handled by Solotude. You and your provider invoice and pay each other directly. | Handled by Careseekers, including timesheets and invoices. Insurance applies to work arranged through the platform. |
| Where | Greater Sydney first, expanding Australia-wide. | Australia-wide. |
What an hour of support costs
Careseekers’ own example: a $50 hourly rate costs the client $55.50 including GST. The worker receives $45.
On Solotude, a $50 hourly rate costs the participant $50 and the provider keeps $50. The provider pays a flat weekly subscription instead.
Where Careseekers is the better fit
- You want timesheets, invoicing and payments handled for you.
- You want insurance arranged through the platform.
- You need aged care or post-operative care as well as disability support.
Where Solotude is the better fit
- Signing up takes minutes. No long forms or piles of personal information before you can start.
- Fast, anonymous in-platform messaging, so you can talk to providers before sharing your details.
- Built for small businesses, whether you are a sole trader or a growing team, with a free business account and a profile for each staff member.
- You want your whole plan budget to go to support, not platform fees.
- You need allied health, cleaning or gardening in the same search.
- You are a provider who wants to keep your full rate.
Common questions
How much does Careseekers charge?
Careseekers says it adds a 10% admin fee (plus GST) for clients and takes 10% from workers, with a 15% fee for agency-managed participants.
Is Solotude free for participants?
Yes. There is no fee for searching, posting a job or messaging providers.
Who handles invoices on Solotude?
You and your provider, directly. Solotude does not process payments.
Find support on Solotude
Search verified independent NDIS providers and message them directly. Free for participants, families and support coordinators.
Sources
- Careseekers: Admin fees
- Careseekers: What is Careseekers
- Careseekers: Are workers screened and verified
Solotude is not affiliated with any company named on this page. All trademarks belong to their owners.