How Solotude Platform Works

How it Works For Participants (Seekers).

Search for Support

Use our search feature to find support workers, allied health workers, gardeners and more. Filter by location, service type, availability, and more to discover the ideal match.

Explore Profiles

Browse detailed profiles of providers, showcasing their qualifications, experience, areas of expertise, and reviews from other participants. Each profile provides a comprehensive overview of what the worker can offer.

Post a Job

You can reach out to providers directly or Post a job directly on the platform. Your needs will be sent to relevant providers in your local area, who will then contact you directly through the platform to offer their services.

Connect and Arrange Services

Once you find a care worker who fits your needs, reach out to them directly through the platform. Discuss your requirements, availability, and any specific details to ensure a good match. After connecting, arrange services directly with the NDIS worker.

Leave Feedback

After engaging in services with a provider, leave a review to assist others in the community. Your feedback helps maintain high standards of care across the platform.

How it Works For Providers.

Create Your Profile

Sign up as a provider on the Solotude platform and create a comprehensive profile highlighting your qualifications, experience, services offered, and availability. The more detailed your profile, the easier it will be for participants to find and choose you.

Showcase Your Services

List the specific services you offer, including any specialized skills or areas of expertise. Whether you provide direct support services, allied health services or Support Coordination, Solotude gives you the platform to showcase your unique offerings.

Connect with Participants

Participants can contact you directly through the platform when they are interested in your services. You can discuss their needs, confirm availability, and agree on service terms without any middlemen.

Engage

Search through posted jobs to ascertain whether you have the right skills to support a participants needs. You can get access to automatic notifications about relevant job posting within your local area and skillset by upgrading to a Professional or Pro-Plus membership.

Grow Your Reputation

As you provide services, participants will leave reviews that reflect the quality of your work. A strong profile with positive feedback will help you attract more clients and grow your business.

Recommendations for Engaging in Support with Providers.

Engaging with providers for the first time can feel overwhelming, but asking the right questions and setting clear expectations can ensure a successful partnership. When contacting a provider for the first time, it's important to gather all the necessary information to ensure they are the right fit for your needs. Here are some recommended questions:

What days and times are you available to provide support?
Do you offer services on weekends or public holidays? (if applicable)
Can you tell me about your experience?
Do you have any specific qualifications or certifications relevant to my needs?
What specific services do you provide?
Are there any tasks or activities you do not provide or are not comfortable with?
What are your hourly or session rates?
Are you registered with the NDIS? (Please note, if the provider says no, then the provider can only work with participants whose funds are plan managed or self-managed.)
Can you provide support with restrictive practices? (optional, please note, if you have restricted practices in your plan, you can only engage registered NDIS providers to provide support to you)
Are you willing to provide references from previous clients?
Do you provide a meet and greet opportunity?

These questions and any others relevant to you will help you assess the providers compatibility with your needs and their approach to providing care. It’s important to have clear and open communication from the start to ensure a positive and productive relationship.

Staying Safe When Engaging with New Providers.

In addition to asking the above questions, it’s important to take certain actions to ensure your safety when meeting a new provider.

Assess Safety Risks

Initial Meetings If you are meeting a provider for the first time or if services are delivered face-to-face, consider arranging the initial meeting in a public space. This can enhance safety and provide a neutral setting for both parties.

Trusted Contacts Inform a trusted friend or family member about the details of your meeting, including the time, location, and provider’s name. Keeping someone informed can offer an additional layer of security.

Discuss Safety Concerns If you have specific safety concerns or requirements, discuss them openly with the provider to ensure they are addressed.

Verify Provider Credentials

Check Qualifications Ensure that the provider has the necessary qualifications and credentials to deliver the services you need. You can review their profile on Solotude and ask for additional documentation if necessary.

Read Reviews Look at reviews and ratings from previous users to gauge the provider’s reliability and quality of service.

Communicate Clearly

Define Expectations Clearly communicate your needs and expectations to the provider before services begin. This helps ensure that both parties are on the same page regarding the scope of support.

Funding Confirmation Confirm that you have the necessary funding amount and funding type (agency/plan/self-managed funds) before engaging with a provider. Ensure that the provider is aware of your funding status and any associated requirements.

Ready to get started?

Signup today and discover the benefits of Solotude, where finding the right care is made simple and direct

Signup

Direct Connections:

We eliminate the middlemen, allowing participants and care workers to connect directly.

Flexibility:

Participants have the freedom to choose who they work with, while care workers can manage their own schedules and terms.

Transparency:

With detailed profiles and honest reviews, you always know what to expect.

Community:

Solotude is more than just a platform; it's a community built on trust, respect, and the shared goal of providing excellent care.

join solotude today to grow your NDIS support work

Whether you're a participant looking for support or an NDIS worker looking to grow your business, we invite you to join the Solotude community.

Our Vision for the Future.

As we continue to grow, our vision is to become the go-to platform for independents and small providers within the NDIS and beyond. We aim to expand our community, continually improve our platform, and introduce new features that make the process of finding and managing care even more seamless. Our ultimate goal is to redefine how care is delivered and received, creating a system that is truly participant-centered and NDIS worker-friendly.

How it Works.